The most vital trial of any network support service normally takes place when you have gone through a system crash and a possible loss of significant data. In this critical point, you may be vulnerable in your search for a data recovery company for a quick solution. Despite of the emergency, you need to set up a procedure and to select your data recovery well in advance.

With the seemingly endless number of data recovery companies available online, you need to choose the best service provider from all the available choices. Here are 10 steps on how to choose a data recovery company for your solution.

How to Choose a Data Recovery Company

Success rate

On the company’s profile, it is worthwhile to find o about the company’s recovery rate. Most data recovery companies have success rate of about 80-90%. When comparing service providers, if the company you are considering has considerably lower success rate, they are possibly not using the most successful recovery methods.

Client list

Learn whom the company has worked for in the past and note whether the clients were satisfied with the work. When a company has worked for big corporations and has a noteworthy amount of repeat business, you can be reasonably convinced that they are trustworthy. Be careful of testimonials presented on the company’s website. Other times, they can be useful, however often they can be inflated and undoubtedly only the most positive comments about their service will appear on the site.

For his reason, you can check with the Better Business Bureau or Chamber of Commerce in your area to see if there have been any complaints registered against the company and the nature of those complaints. You can reach out the hard drive’s manufacturer to refer you to a reliable service provider since hard drive companies ensure they are comfortable with data Recovery Company before recommending them.

Excellent Facilities

Ensure the company has access to clean room environment as access to a class 100 clean room is necessary for most physical data recovery operations. Class 100 means there are less than 100 micro-particles per cubic foot of air which create excellent environment to perform work on the fine components of a hard drive. Hard drives are very sensitive and the slightest contaminate can make your data irreversible. A reliable data recovery company must have these facilities, if they don’t you better off looking elsewhere.

Reasonably Pricing

Usually, fees for a physical recovery data from your hard drive should all in the same price range. You should not consider the first company you access as you need to compare the price with other service providers. When the company you are considering wants to charge you significantly more or less than the average amount, it may be a scam or a low-end company. A good company will offer a free consultation and there should not be any flat fees.

Be wary of hidden fees

A lot of data recovery service providers offer a free evaluation to find out the level of the damage and determine if the data is retrievable. Once the evaluation is done, you should receive a quote for the cost of recovery that does not include any hidden or ‘extra” fees. Before you sign any agreements, make sure you know exactly how much it will cost.


How long has the company in consideration been in business? Do they provide other related services or is it just data recovery services? Do they recover your data on site or do they ship it out to third party? These are some of the basic questions you need to ask before settling for the selected company. It is always advisable to go for a well-established company as they are of less risk than new companies. Companies that focus on only data recovery are generally a better bet. Never go for a company that outsources their work, as it means you will be paying extra.

Ensure the company has a physical address

With numerous of data recovery service companies available in the website, they have brought availability of more scams on the web. Ensure the selected company has a physical address and that you can confirm the fact that they are an genuine company that conducts business on a ordinary basis.


Data recovery services have become easily accessible. Because of the urgency and significance in data loss, a reliable company should at least have client’s representatives who are available 24/7 to answer your questions and concerns.

Modernized Technology use

Attain detailed information about the company’s data recovery practices and compare them with other companies to be certain that the most recent technology is being used. You need to get value for your money!


If you are in business, ensure the company you select is able to keep up the level of service you need as your company grows larger. When you form a work-relationship with such a company, it will be cheaper to work with them in the long run.

Regardless of the urgency you may be having after experiencing data loss, it is always safer and cheaper for you to first seek for an excellent service provider in the market. If you follow the above 10 steps on how to choose a data recovery company, it is likely you will end up with a reliable company.

10 Steps on How to Choose a Data Recovery Company
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